All Systems Operational

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We continuously monitor the status of northpass.com and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to Northpass and do not see a notice posted, please email support@northpass.com.

Uptime over the past 90 days. View historical uptime.
Northpass App - AWS ? Operational
90 days ago
99.85 % uptime
Today
Northpass App - Azure Operational
90 days ago
99.76 % uptime
Today
Communications Operational
SendGrid SMTP Operational
SendGrid Event Webhook Operational
SendGrid API Operational
Video Operational
Wistia Uploads Operational
Wistia App Operational
Wistia Encoding Operational
Wistia Embeds Operational
Wistia Stats Operational
Shopify API & Mobile Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 7, 2025

No incidents reported today.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025
Azure - Elevated API Errors
Resolved - This incident has been resolved.
Oct 29, 17:45 EDT
Update - We are continuing to monitor for any further issues.
Oct 29, 17:05 EDT
Monitoring - As a result of the fix implemented by Microsoft Azure, the outage is now recovered. We observed recovery on our end at 20:20 UTC as our platform is now available and operational. However, we continue monitoring recovery status and will provide updates within the hour.
Oct 29, 17:02 EDT
Update - The outage remains in progress.
Microsoft Azure has confirmed an active incident affecting Azure Front Door (our global load balancer), which continues to disrupt traffic routing to our backend services.

Our platform remains fully unavailable. However, a fix is currently being implemented by Microsoft Azure and we are awaiting the result.
We are in continuous contact with Microsoft Azure support and will restore services as soon as the issue is resolved on their side.
Oct 29, 15:37 EDT
Update - The outage remains in progress.
Microsoft Azure has confirmed an active incident affecting Azure Front Door (our global load balancer), which continues to disrupt traffic routing to our backend services.

Our platform remains fully unavailable while we wait for a fix from the cloud provider.
We are in continuous contact with Microsoft Azure support and will restore services as soon as the issue is resolved on their side.
Oct 29, 14:20 EDT
Identified - We have confirmed that the outage is caused by an ongoing issue with Azure Front Door (our global load balancer) on the Microsoft Azure side.

This issue is impacting traffic routing to our backend services, resulting in a full platform outage.
Our team remains in contact with Microsoft Azure support and is monitoring their mitigation progress.
Oct 29, 12:52 EDT
Update - We are currently experiencing a full Azure platform outage.
Initial investigation indicates the issue is related to Azure Front Door (our global load balancer) and originates on the Azure side.

We are monitoring the situation closely and are in contact with Microsoft Azure support.
Oct 29, 12:27 EDT
Investigating - We're experiencing an elevated level of API errors on Azure platform and are currently looking into the issue.
Oct 29, 12:01 EDT
Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

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