All Systems Operational

About This Site

We continuously monitor the status of northpass.com and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to Northpass and do not see a notice posted, please email support@northpass.com.

Northpass App - AWS Operational
90 days ago
99.98 % uptime
Today
Northpass App - Azure Operational
90 days ago
100.0 % uptime
Today
Communications Operational
SendGrid SMTP Operational
SendGrid Event Webhook Operational
SendGrid API Operational
Video Operational
Wistia Uploads Operational
Wistia App Operational
Wistia Encoding Operational
Wistia Embeds Operational
Wistia Stats Operational
Shopify API & Mobile Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Azure - background event processing Aug 11, 2026 04:00-05:00 EDT

We will be performing planned maintenance on our event-processing infrastructure on Tuesday, 11 August

The platform will remain fully available throughout - you can continue to log in, access courses, and use the API as normal.

During a short period within this window, background events may take longer than usual to process. This can briefly delay things like notifications, integration and webhook delivery, and reporting updates. No data is lost - any delayed events are processed automatically once maintenance completes.

Posted on Aug 07, 2026 - 13:20 EDT

Aug 9, 2026

No incidents reported today.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

Resolved - This is now resolved and access has returned to normal. We apologise for the disruption.
Aug 4, 16:50 EDT
Monitoring - A fix has been deployed and we are no longer seeing new occurrences. Any user still seeing a "Blocked" page should regain access within a few minutes. We are monitoring to confirm full recovery.
Aug 4, 16:33 EDT
Identified - Some users are intermittently seeing a page reading "Blocked" and are briefly unable to load pages.

This affects a subset of customers. Where it occurs, several users at the same organisation may be affected at the same time, including learners as well as administrators.

We have identified the cause and are applying a mitigation now, with a permanent fix to follow. We will update this notice as work progresses.

Aug 4, 15:48 EDT

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.