Experiencing Issues with Heroku and SendGrid Event Webhook

About This Site

We continuously monitor the status of northpass.com and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to Northpass and do not see a notice posted, please email support@northpass.com.

Northpass App ? Operational
Box Content API Operational
Box Authentication (OAuth 2.0 / JWT) Operational
Box Content Preview Operational
Box Uploads/Downloads Operational
GoToMeeting, GoToWebinar, GoToTraining, & OpenVoice GoToWebinar Operational
GoToMeeting, GoToWebinar, GoToTraining, & OpenVoice GoToTraining Operational
Heroku Degraded Performance
Wistia Uploads Operational
Wistia App Operational
Wistia Encoding Operational
Wistia Embeds Operational
Wistia Stats Operational
Shopify API & Mobile Operational
SendGrid SMTP Operational
SendGrid Event Webhook Under Maintenance
SendGrid API Operational
Filestack API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Northpass Response Time
Fetching
Past Incidents
Oct 22, 2019
Resolved - There was an issue with the DNS server in the NYC region.
Oct 22, 15:06 EDT
Update - Update: This appears to only affect certain regions.
Oct 22, 14:51 EDT
Investigating - We are currently investigating issues with DNS resolution for learner-facing school websites.
Oct 22, 14:46 EDT
Oct 21, 2019

No incidents reported.

Oct 20, 2019

No incidents reported.

Oct 19, 2019

No incidents reported.

Oct 18, 2019

No incidents reported.

Oct 17, 2019

No incidents reported.

Oct 16, 2019

No incidents reported.

Oct 15, 2019

No incidents reported.

Oct 14, 2019

No incidents reported.

Oct 13, 2019

No incidents reported.

Oct 12, 2019
Completed - The scheduled maintenance has been completed.
Oct 12, 06:04 EDT
Verifying - The app is back online and we are verifying the new infrastructure
Oct 12, 05:54 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 03:00 EDT
Scheduled - We are performing necessary updates to our infrastructure to deliver a better experience for you. During this maintenance window, the Northpass application will not be accessible for administrators, managers, or learners. We apologize for any inconvenience that this may cause. If you have any questions or concerns please reach out to support@northpass.com.
Sep 27, 12:37 EDT
Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.

Oct 8, 2019

No incidents reported.