School Website DNS Resolution Issues

Incident Report for Northpass

Resolved

There was an issue with the DNS server in the NYC region.

Posted Oct 22, 2019 - 15:06 EDT

Update

Update: This appears to only affect certain regions.

Posted Oct 22, 2019 - 14:51 EDT

Investigating

We are currently investigating issues with DNS resolution for learner-facing school websites.

Posted Oct 22, 2019 - 14:46 EDT

This incident affected: Northpass App - AWS.